Resources for Parents
Digital Parent University English Version
Digital Parent University Spanish Version
Parent Chromebook Tech Support Questions Email See below for other Tech support options. techhelpdesk@dekalbschools.net
Google Password Resets Contact your School Chromebook Coordinator
Northside tammysims@dekalbschools.net
West School loripryor@dekalbschools.net
Smithville Elementary bethcantrell@dekalbschools.net
Dekalb Middle justinnokes@dekalbschools.net
Dekalb High School lisacraig@dekalbschools.net
For Chromebook Repair Issues Drop off at the school you recieved it from.
Someone will assess the issue and get back to you or issue a loaner if available. This would be for any issues that prevents the chromebook from functioning such as but not limited to:
Broken Screens, Bad Chargers, Broken Charging Ports, Bad Battery, etc
Skyward Technical Support skywardsupport@dekalbschools.net
Remote Learner Programs Status
NWEA Map Testing Status Dashboard
Notes on other Issues
9-8-2020 Google Drive is experiencing issues not noted on the google dashboard
12-14-2020 Google is presently experiencing issues on all platforms.