Resources for Parents

 

Digital Parent University English Version
Digital Parent University Spanish Version
Parent Chromebook Tech Support Questions Email See below for other Tech support options. techhelpdesk@dekalbschools.net

Google Password Resets Contact your School Chromebook Coordinator

Northside                        tammysims@dekalbschools.net
West School                   loripryor@dekalbschools.net
Smithville Elementary    bethcantrell@dekalbschools.net
Dekalb Middle                 justinnokes@dekalbschools.net
Dekalb High School        lisacraig@dekalbschools.net

 

For Chromebook Repair Issues Drop off at the school you recieved it from.

Someone will assess the issue and get back to you or issue a loaner if available. This would be for any issues that prevents the chromebook from functioning such as but not limited to:

Broken Screens, Bad Chargers, Broken Charging Ports, Bad Battery, etc

 

Skyward Technical Support   skywardsupport@dekalbschools.net

Remote Learner Programs Status

 

  Google Status Dashboard

  GoGuardian Status Dashboard

  Clever Status Updates

  NWEA Map Testing Status Dashboard

 

Notes on other Issues

9-8-2020 Google Drive is experiencing issues not noted on the google dashboard