Resources for Parents in Dekalb County, Tennessee

Tennessee Smithville Logo


Digital Parent University English Version
Digital Parent University Spanish Version
Parent Chromebook Tech Support Questions Email See below for other Tech support options.

Google Password Resets Contact your School Chromebook Coordinator

West School         
Smithville Elementary
Dekalb Middle       
Dekalb High School


For Chromebook Repair Issues Drop off at the school you recieved it from.

Someone will assess the issue and get back to you or issue a loaner if available. This would be for any issues that prevents the chromebook from functioning such as but not limited to:

Broken Screens, Bad Chargers, Broken Charging Ports, Bad Battery, etc


Skyward Tennessee Technical Support

Remote Learner Programs Status


  Google Status Dashboard

  GoGuardian Status Dashboard

  Clever Status Updates

  NWEA Map Testing Status Dashboard


Notes on other Issues

9-8-2020 Google Drive is experiencing issues not noted on the google dashboard

12-14-2020 Google is presently experiencing issues on all platforms.